Tourists of Holiday Inn Hotels and Resorts have voted Kandooma resort as the best and most favored destination.
Out of the world’s largest Hotel Chain, Inter Continental Hotel Group operated resorts in the South East Asia region, the best resort for 2011 was awarded to Kandooma out of 38 other hotels in the region with a score of 88.5.
A resort official said that this distinguished achievement was down to the hard work of its employees.
“We have accomplished this feat by competing with this region’s most distinguished hotels and resorts. We constantly monitored the other hotels in order to stay a step ahead”, official added.
The official also said that Holiday Inn had conducted the survey using a self-developed software called “Heart beat” where every guest answered 60 different questions.
“The guests answered the questions in the expectation of improving our services and we have duly complied with their requests”, official further said.
To celebrate the occasion Kandooma resort held a special event where employees were served by the senior staff of the Hotel and certificates were also awarded to the employees in recognition of their dedicated service.
Holiday Inn commenced operations of the 160 room Kandooma resort with 370 employees in December 2009 which is the first ever hotel opened in the country by the hotel chain.