The “slip” problem, which causes the analog to slide and move the character or camera even when the controller is fully asleep, is an old introduction Nintendo Switch.
Joy-Cons often has this drawback, but it is much easier to solve and the best part: it is free. Maybe Drift, A Nintendo Provides technical assistance in Brazil even for consoles purchased overseas, so without an invoice.
If your controls have this problem, follow the steps below to resolve it.
How To Fix Nintendo Switch Controls Issue
The first step is to write to the email [email protected].
In the title and body of the email, indicate that the problem is traction in Joy-Con and repair. If possible, attach a short video of the character walking alone in a game or the camera will automatically switch on to demonstrate the problem, or even attach to the calibration area of the controls. It does not have to be a long video, it can be recorded by cell phone.
In a few days, you will also receive some personal data (name, address, phone and email) and information about defective components (product, color, serial number and issue) from the authorized company. In the particular case of Drift No regulation, no invoice required, but it is required for any other service.
Filling in the data correctly, after a while, requires an email from the post office to send the problem areas with the postal code. Another message with instructions and recommendations on how to prepare your product for shipping.
You must go to a post office with the area, postal code and content notice. Then, wait a few days for your joy-con to be repaired or replaced.
I sent jaikans to fix in November (due to slippage) they sent me new ones!
I don’t have to pay anything for it because this is a known issue for Nintendo. pic.twitter.com/jaI6Fy5lhS
– Marina Wall (inninaringo) December 15, 2020
The whole process can take two or three weeks or more due to the high process.